Based on 780 reviews

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Authentic Grill Daddy PRO with 'SAFE BRISTLE-LOCK' Made in the USA

Order never came thru, seller irresponsive

I placed my order on 5/27 and still haven’t gotten my order. I’ve tried to reach out via the support chat on their website and sent an email to the address listed on the website. No response.. I would not recommend purchasing from this company.


I ordered the grill daddy with free replacement head and all I received was the replacement head. I’ve emailed multiple times but have not received a response


The grilldaddy I ordered was a failure. Filled it up with water and by the time I walked outside, it leaked out all the seams. Company does not respond to emails or have a working phone number

Very disappointed

I never received the brush I ordered and have not received any response despite 3 emails! I am out $85. I would never order from you again.

Very disappointed in your company. Ordered 2 grill daddies. One was obviously a return. Taped up and extra items in a baggie!! Other there was no extra items. I have emailed your customer service twice and never a reply. Will be mailing back to you.
Hope that this review will be published by you folks.

Love this thing.

I have no idea how long I have had mine. I guess 15+ years. This spring I finally replaced the brushes with the ones that came with it. As others have said nothing I have tried worked as well. The cap for the water tank fell into the grill several years ago and melted. I wrote to Grill Daddy CS for aa replacement about two months ago and never heard back. Great durable product but short on customer service.

Replacement brush

I am extremely disappointed with my experience. Despite placing an order and waiting well beyond the expected delivery date, I never received the item. I contacted customer support multiple times through email, phone, and chat, but received no response. The lack of communication and resolution is unacceptable. I will not be ordering from this company again and advise others to avoid them as well.

0 If I could.

Asked the same day that I order to cancel order. Asked again next day sicnr no response. Now it's says delivered and how much I like it. I did not received or have the package. This seems lime a scam. Sent another email no answers

Never received!

I ordered this brush weeks ago and it never arrived. The tracking on the order indicates it was never picked up by USPS. I emailed the company a week ago about this and have received no response. I like their product, just wish I received what I already paid for!

Grill Daddy Grill!

So happy to receive this special grill set as a gift for my brother! He is sure to enjoy this daily as he is a grill mastermind. Great shipping and excellent customer service too!

Replacement Grill Daddy part.

Just as good as the original parts. Couldn't be any easier to change, off with the old, on with the new. Less than a minute. Great product!

Look no more

If there is a better grill brush I would be the first to buy it. This one is very effective and tough. Does a great job!

Excellent product

This is an excellent product! The grill daddy makes grill cleanup so much easier! I highly recommend the grill daddy products!

Don't waste your money!

Needing replacement for a GrillDaddy brush that was purchased many years ago advertised as one of "as only seen on TV". So, I've ordered a couple from Grill Daddy over the last couple years thinking that maybe just one would not leak. Wrong! Defective product! Please don't waste your money!

Never received my order

Tracking still says it’s waiting to be prepared. Worst company ever. Too bad I really like my grill brush but can’t replacement parts because the service sucks.

Haven’t gotten my order

Customer service is the worst.. I never write negative nor positive reviews, but had to for this one!! Y’all suck!

Grill Daddy Replacement Brush with 'Bristle-Lock' Technology for Grill Daddy Pro or Grand Grill Daddy Platinum - BRUSH DIMENSION: 3.75" W X 3.5"L

Still waiting

I’d love to give you a review on your replacement brushes that I ordered more than two weeks ago but I still haven’t received them. Your shipping and receiving dept gets an “F”

Incomplete purchase delivery - not fulfilled

Bought TWO, received both and received only ONE “free replacement brush”. E-mailed about this almost 2 weeks ago and ZERO response. Unless this is resolved, am ready to return unused for full refund.

Good product disappointing service

We’ve had a Grill Daddy for several years and are pleased with the performance. I was disappointed with the service when I ordered replacement brushes recently. The product took two weeks to arrive. The brushes were simply placed in a ziplock sandwich bag. Not professional.

Grill Daddy Does Not Respond

Twice you have sent the wrong replacement brush and Twice I have sent email with no response. You do not have a phone. That is why BBB gives you a FAIL.
Very sad.